Information You Submit
A name, phone number, or address entered into a search form is sent to the third-party provider that powers that result. Berkeley Residents Directory does not keep a copy of those searches on its own servers. If you send a message, the mailbox receives the details you include and uses them to answer the request.
Routine Technical Logs
Hosting systems may record an IP address, browser type, pages viewed, and timestamps. Those logs are reviewed in aggregate to maintain the site and understand which Berkeley directory pages are useful. Cookies or similar tools may support basic analytics or, if present, advertising measurement.
How the Information Is Used
The limited information supports site operation, troubleshooting, traffic counts, and page improvement. Visitor lists are not sold, and individual user profiles are not built from this reference.
External Portals and Links
Pages link to Alameda County and California portals, Berkeley departments, library collections, archives, and third-party search tools. The receiving service’s policy governs information entered there. This is especially important for sponsored results, which are supplied by another company.
Who May Process It
Hosting and technical service providers may process ordinary server logs. Analytics or advertising partners may receive the automatic data described above when those tools are enabled. Information is disclosed when valid legal process requires it, and otherwise is not shared as a visitor list.
Security and Retention
The site uses an encrypted connection, and logs are retained only for the purposes described above. There are no user accounts here, so the site does not hold a visitor password or profile that could be exposed.
Visitors Under 18
The reference is intended for adults and is not directed to children. We do not knowingly collect personal information from a person under 18. Contact us if you believe a minor sent information so it can be located and deleted.
Your California Privacy Rights
California’s Consumer Privacy Act, Civil Code section 1798.100 and following, provides rights to know, access, correct, delete subject to exceptions, opt out of sale or sharing, and limit sensitive-data use. The California Attorney General’s CCPA guidance explains those rights. Because Berkeley Residents Directory keeps little visitor information, a request usually involves checking the contact mailbox and applicable server logs. Use the Contact page to ask.
Public records held by the City of Berkeley, Alameda County, or California offices are outside this site’s control. A request to change or remove an official deed, parcel, voter, court, or vital record must go to the custodian. Public-record information may also be subject to statutory exceptions under California privacy law.
Policy Changes
Revisions will be posted here with the updated wording. Continuing to use the site after a revision indicates acceptance of the new policy.